Expert Advice on Building a Trusting Organization
According to a recent survey only 39 percent of employees trust their senior leadership. A survey by Development Dimensions International found that 99 percent of employees think trust in the workplace is a vital need, but only 29 percent report a high level of trust within their organization.
Trust goes hand-in-hand with issues such as employee retention, productivity and quality. Why isn’t more being done to build trust. Some believe that it’s too “touchy-feely”, yet others can’t find a way to measure it so they set it aside.
In his most recent book, Trust Works!, Ken Blanchard shares an easy to implement system for becoming a trusting organization. It’s as simple as A-B-C-D.
• Able: Everyone must work to build and demonstrate competence in their roles and responsibilities.
• Believable: Act with integrity. Don’t give people a reason not to believe (trust) you.
• Connect: Care as much about others as you care about yourself. Actually, care more about others than yourself. People will see this and want to connect with you and connecting leads to trust.
• Dependable: Do what you say you’re going to do. When you do this you develop credibility and people trust you to be part of their team.
Simple thoughts? Absolutely! Simplistic in making happen? No. Worth taking time to improve? Yes. A trusting workplace means happier employees, greater productivity and improved profits. Trust me--it’s worth it!
About ATW Training & Consulting
Our passion is helping you unleash the human potential within your organization through our customized training services, expert consultation and coaching and extensive training product library. We work with all levels of employees, helping them achieve improved productivity and new heights of professional growth.
Todd McDonald is founder and President of ATW Training. ATW works with clients nationally and internationally to help unleash the human potential in their organizations. Contact Todd at email@example.com and follow on twitter at ATW Training.